The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
NZD 60 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Business
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
29 Galway Street,
Auckland,
New Zealand,
1010,
Auckland Region
Map view
29 Galway Street,
Auckland,
New Zealand,
1010,
Auckland Region
City landmarks
Tower
SkyTower
940 m
Park
Auckland War Memorial Museum
2.4
km
Gallery
Auckland Art Gallery Toi o Tamaki
930 m
Viaduct Harbour Ave
Viaduct Harbour
890 m
Museum
New Zealand Maritime Museum
720 m
Square
Aotea Square
1.1
km
Stadium
Spark Arena
980 m
Park
Albert Park
820 m
Theatre
Aotea Centre
1.3
km
Event hall
SKYCITY Auckland Convention Centre
1.0
km
Public Building
Auckland Town Hall
1.2
km
Auckland CentralNew Zealand
Queen Street
1.7
km
Church
St Patrick's Cathedral
780 m
Shopping Area
Victoria Park Market
1.6
km
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
640 m
Church
St Matthew-in-the-City Church
900 m
Event hall
ANZ Viaduct Events Centre
930 m
Library
Central City Library
1.0
km
Church
St. Paul's Church
1.1
km
Square
Wynyard Quarter
1.2
km
Bridge
Wynyard Crossing
850 m
Event hall
SKYCITY Auckland
1.0
km
Nearby
Square
Takutai Square
270 m
Square
Vulcan Lane
400 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
110 m
Harbour
Queens Wharf
410 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
520 m
Harbour
Princes Wharf
550 m
Ferry Building 99 Quay Street
Ferry Building
360 m
Market
La Cigale Market at Britomart
40 m
Restaurants
Giapo
800 m
12 Gore Street Britomart
Cafe Hanoi
610 m
Galway St & Commerce St Conrner Galway Street & Commerce Street
The Store
220 m
5B Gore Street Britomart
Xuxu Dumpling Bar
40 m
Levy building Cnr Commerce and Galway steets
Shakey Isles Cafe
110 m
Britomart
Bonas Thai Cuisine
100 m
47 Customs Street East Achilles House
Orleans
130 m
48 Customs St East
Ostro
680 m
52 Tyler Street Seafarers Building
Pizza Presto
100 m
8 Commerce Street Unit 8
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
comfortable
limited options
overly curious staff
7.4/10
Very good
Rooms
7.4
Location
8.9
Service
7.6
Dining
5.9
Guest reviews
7.4/10
based on 8 reviews
9.1
9.1/10 based on 1638 reviews
John
United Kingdom,
May
2024
7.4/10
The hotel rooms were clean and comfortable, although a bit small for two people spending a couple of days. The staff was a mix of helpful and curious, ensuring we enjoyed our stay but also being overly inquisitive about personal matters. The location was excellent, surprisingly quiet for a Saturday night, and easy to access with tight parking. The dining experience was a letdown with limited options, while the facilities were lovely and pleasant.
Rooms
8.0
The rooms were clean and comfortable, especially appreciating the blackout curtains.
Service
7.0
The staff was a mix of helpful and overly curious, ensuring our stay was enjoyable but at times invasive with personal questions.
Location
9.0
The location was excellent, surprisingly quiet for a Saturday night and upmarket with easy transport access.
Dining
5.0
The dining experience was a major letdown with incredibly limited options.
Facilities
9.0
The hotel facilities were modern and well-appointed.
clean
limited options
Danny
United Kingdom,
December
2023
8.8/10
The hotel had amazing rooms with a high-tech touch, making it easy to access. The service was exceptional despite challenges, and the location was fantastic for exploring Auckland. Although the dining options were limited, the Mediterranean food was really good. Overall, a great stay with some minor drawbacks.
Rooms
9.0
The rooms were awesome, with electronic panels for easy access.
Service
9.0
The service was over-the-top excellent, even during challenging conditions. The staff's concern for our baby was lovely.
Location
9.0
The location was excellent, allowing for easy walks to attractions in a quiet neighborhood.
Dining
8.0
The Mediterranean food was delicious, but service could be slow at times.
Facilities
9.0
The hotel facilities were well-maintained and provided a comfortable stay.
Charlotte
United Kingdom,
December
2023
5.8/10
I stayed at the Park Hyatt for work, and the rooms were small and not worth the rates charged. Despite getting noise from the restaurants and a resident DJ, I enjoyed spending time near the firepit at their wonderful restaurant, Kingi.
Rooms
5.0
The rooms were small and not of good value considering the rates.
Service
7.0
Although they removed services without apologizing and faced challenges due to cyclone conditions, the staff ensured we were taken care of during our stay. There was an issue with being charged again for a prepaid room.
Location
9.0
The location was great with plenty of nearby restaurants, and it was easy to walk to Commercial Bay, Viaduct, and the ferry terminal. Perfect for exploring Auckland.
Dining
5.0
The dining experience had its challenges with slow service and other issues during breakfast.
Facilities
5.0
Facilities were lacking, and the overall value for money was questionable.
great location
small rooms
Roger
United States,
October
2023
7.8/10
Staying at the hotel was like being hidden in a cozy cupboard, with its clean and comfortable rooms but slightly small spaces. The service, despite facing personal challenges and extreme weather conditions, was over-the-top excellent and attentive. The location was splendid, offering easy access to Auckland attractions and friendly reception staff. Dining had its flaws with limited breakfast options, but the fresh sandwiches were delightful. The facilities were well-kept and added to a pleasant stay.
Rooms
7.0
The rooms, although small, were clean and comfortable.
Service
9.0
The staff provided excellent service, going above and beyond despite challenging circumstances.
Location
9.0
The location was fabulous, perfect for exploring Auckland with friendly and helpful staff.
Dining
6.0
Breakfast was a bit disappointing with limited options, but the fresh sandwiches were enjoyable.
Facilities
8.0
The facilities were well-kept and added value to the stay.
Robert
United Kingdom,
September
2023
7.2/10
The hotel rooms were a little small for two people to spend a couple of days, but the resident DJ added a nice touch. The service, although competent, lacked proper training, especially during challenging cyclone conditions. The location is unbeatable with small drawbacks like limited TV channels. The dining experience varied from delicious to substandard. Overall, the facilities were decent, although delivering simple items could be disappointing.
Rooms
7.0
The rooms were very small for the price paid.
Service
7.0
The service was competent despite challenges during the cyclone conditions.
Location
9.0
The location is fab, perfect for exploring Auckland, with various designer stores nearby and sustainable practices. However, the limited TV channels could be disclosed before booking.
Dining
6.0
The dining experience ranged from delicious to substandard, with some highlights suggested by the helpful assistant restaurant manager.
Facilities
7.0
The facilities were decent overall.
Don
United States,
August
2023
8.2/10
The hotel had its ups and downs. The rooms, although a bit small for the price, were beautiful and allowed us to enjoy our trip. The service, even in challenging cyclone conditions, was very accommodating and helpful, though occasionally a bit abrupt. The location suited us perfectly, being close to the venue we were headed to and offering easy access to the viaduct. The dining experience, while delicious, could be slow at times. The facilities were top-notch, enhancing our overall stay.
Rooms
8.0
The rooms were beautiful, but a bit small for the high price.
Service
9.0
Despite facing personal challenges due to the cyclone, the staff was extremely accommodating and helpful.
Location
9.0
The location suited us perfectly, with easy access to the venue and the viaduct.
Dining
7.0
The dining was delicious, but at times a wee bit slow.
Facilities
The facilities were top-notch, enhancing our overall stay.
Mary
United States,
June
2023
6.6/10
The hotel's room had a thoughtful design featuring both sun and blackout blinds, with the blackout blinds working effectively. Despite feeling somewhat cramped, the room was functional and suitable for a short stay. The service was inconsistent, with overly probing staff members but a generally enjoyable experience overall. The location was convenient and central, though lacking certain modern entertainment options. The dining experience had its ups and downs, with a mix of poor dishes and delightful meals. Despite some shortcomings, the facilities were well-maintained and satisfactory.
Rooms
7.0
The room was a bit cramped but well-equipped with sun and blackout blinds.
Service
6.0
The staff had mixed behaviors, being too curious at times, but our overall stay was pleasant.
Location
8.0
The hotel's location was convenient and centralized, with friendly reception staff.
Dining
5.0
The dining experience ranged from substandard to delicious, with some room for improvement.
Facilities
7.0
The facilities were well-maintained and adequate for a comfortable stay.
Winifred
United Kingdom,
May
2023
7.8/10
The hotel had a fantastic location and friendly staff. The rooms were comfortable and well-appointed, but a bit tight. The dining experience left something to be desired, while the surroundings were quiet and enjoyable. Good value for money overall.
Rooms
9.0
The rooms were well-appointed and comfortable, but a bit tight.
Service
7.0
The service was nice and friendly enough.
Location
9.0
The location was fantastic, close to everything and surprisingly quiet for a Saturday night.
Dining
6.0
The dining was delicious but service was a major let down.